Legal

Terms of service

Last updated: 30 September 2026

1. About these terms

These terms form an agreement between ChurchBright ("we", "us") and the church, ministry or organisation that creates an account ("you"). By creating an account or using the service you accept these terms on behalf of your organisation, and you confirm you are authorised to do so.

2. The service

We provide church management software, including member records, messaging, online giving tools, events, groups, media, websites and member apps (the "service"). Features may change as we improve the service. We will not remove a core feature you depend on without reasonable notice.

3. Your account

  • You are responsible for the people you invite, the roles you give them and all activity under your account.
  • Keep passwords confidential and turn on two-factor sign-in for administrators.
  • Tell us promptly at support@churchbright.com if you believe your account has been compromised.

4. Plans, fees and billing

  • The free plan is provided free of charge within its published limits and may be changed with notice.
  • Paid plans are billed in advance, monthly or yearly, in the currency shown at checkout. Yearly plans are charged at ten times the monthly price.
  • SMS units, AI credits and other usage-based items are charged as shown in the app before purchase. Purchased units do not expire while your account is active and are not refundable once used.
  • If a payment fails we may limit paid features after 14 days' notice. Your data is not deleted because of a failed payment.
  • Prices exclude taxes unless stated. Where VAT or a similar tax applies in your country, it is shown and added at checkout.

5. Your data

You own the data you put into the service ("church data"). You give us permission to host, process and display it only to provide and support the service for you. We process personal data within church data as your processor under our Data processing agreement. You can export your church data at any time.

6. Online giving and payments to your church

Gifts, ticket sales and other payments to your church are processed by the payment provider you connect (for example Paystack, Flutterwave, Stripe or PayPal) under your own agreement with that provider. Funds are paid by the provider to your account; we do not hold or transfer your funds. You are responsible for receipts, refunds and tax obligations relating to those payments.

7. Messaging

You must only send SMS, WhatsApp, voice and email messages to people who expect to hear from your church, honour opt-out requests and follow the rules of your country and of messaging providers, including sender-ID registration where required. We may suspend messaging that appears to be spam or abusive.

8. Acceptable use

You must not use the service to break the law, infringe others' rights, send spam, upload malware, attempt to access other accounts or data, or interfere with the service. We may suspend accounts that do, after notice where practical.

9. Availability and support

We aim to keep the service available and to fix problems promptly, but we do not guarantee uninterrupted service. Planned maintenance will be announced where possible. Support is provided by email at support@churchbright.com and through the help centre, on working days.

10. Suspension and closing your account

You may close your account at any time from the app. We may suspend or end the service for serious or repeated breaches of these terms. After closure you will have 30 days to export your data, after which it will be deleted from live systems in line with our privacy policy.

11. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you for all claims arising in any twelve-month period is limited to the fees you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses, including lost donations, lost profits or loss of data caused by your own actions or by services you connect.

12. Changes to these terms

We may update these terms. We will give at least 30 days' notice of material changes by email or in the app. Continuing to use the service after changes take effect means you accept them.

13. Governing law

These terms are governed by the laws of Nigeria, and the courts of Nigeria have exclusive jurisdiction, subject to any mandatory protections of the law where you are based.

14. Contact

ChurchBright. Email: support@churchbright.com.